Service Policies
Everything you need to know before your repair — transparent, fair, and no surprises.
90-Day Warranty
On all eligible repairs
$30 Diagnostic
Waived if you proceed with repair
$1 / Mile
House call fee from our location
Warranty Policy
What's covered and what's not
90-day warranty on all covered repairs — parts and labor included.
Warranty does not apply if the device could not be tested or inspected at drop-off (e.g. completely black or unresponsive screen).
Warranty does not apply if the installed part suffers physical damage after the repair.
Warranty does not apply in cases of water damage after the repair.
Low-quality incell screens are not covered by warranty.
Diagnostic Policy
How we handle device assessments
$30
Diagnostic Fee
Only charged under specific conditions — see below
The $30 fee applies only if we find the problem and you decide not to proceed with the repair.
No charge if we cannot find or identify the problem.
If you proceed with the repair, the diagnostic fee is fully waived — it's included in the repair cost.
House Call Policy
Mobile service — we come to you
$1/mile
House Call Fee
Calculated from our location in Sunrise, FL
If the repair cannot be completed due to a reason unrelated to the original visit, the house call fee will still apply.
We serve Sunrise, Plantation, Weston, Coral Springs, Fort Lauderdale, and Pembroke Pines.